To be able to work in Australia you may be required to have valid working rights in the country, including those who want to work as a rideshare driver for Uber, Didi, Ola. This regulation also applies to couriers or delivery drivers who work for on-demand food delivery service like Menulog, Uber Eats, Doordash, Deliveroo and others.
Currently, there are more than two million temporary visa holders in Australia, but not all of them are allowed to work while living in this country, they must have right to work before being allowed to work. To check whether you have the right to work, the Australian Government provides a Visa Entitlement Verification Online system or also known as VEVO check that allows visa holders, employers and other organizations to check visa conditions.
Employers including rideshare and food delivery companies must comply with these immigration laws. For this reason, companies like Uber are required to validate their drivers and delivery partners’ visa conditions online (VEVO check) before allowing them to work on their platforms.
Do I need VEVO check for Uber?
If you are an Australian citizen or New Zealand citizen holding a special category visa, you will not have a problem with this, since you have unlimited rights to work across the country and you most likely will not be asked about VEVO check.
Every Australian who able to upload Australian citizenship documents such as the Australian Citizenship Certificate, Australian Birth Certificate or Australian/NZ Passport to sign up as Uber driver and Uber Eats delivery partner won’t need this checks.
Requirements for checking work rights in the country apply only to non-Australian/NZ drivers and delivery partners. To check your visa condition you can use the VEVO (Visa Entitlement Verification Check) system developed by the Department of Home Affairs.
How to do VEVO check for Uber?
Every company has its own way to check their partner’s visa details. Like Uber who will automatically conduct a VEVO check if you cannot provide evidence of an Australian citizenship document. The check is usually performed together with a background check or criminal history check procedure by ACIC accredited agency.
To complete the VEVO check, Uber uses the services from National Crime Check (NCC). They have a connected system to the Australian Department of Home Affairs visa entitlement, so they can provide your national police check and a right to work visa check results to Uber with one single process.
If you have been registered as a driver-partner before the VEVO check takes effect, you will get a notification to immediately complete these requirements. There are some Uber driver-partners who have received this notification and they cannot start driving until they have provided the check results to the company.
Uber VEVO doc got rejected
Even though it rarely happens, but there are some people who said that their VEVO check got rejected or not approved by Uber when signing up as a driver. They are required to upload a VEVO check doc to continue the registration process.
However, you do not need to take a photo or upload the VEVO docs because most likely they won’t approve the doc. As we said earlier if the work right check is performed at the same time when you agree to perform a police check. So, this issue comes up likely because there is a problem with your current police/background check.
It’s better to contact support via email or come directly to Greenlight Hub to resolve it. The support team may give you a link to apply for visa conditions via the National Crime Check.
How to do VEVO check independently?
Unlike Uber, the Indian-rideshare company Ola and several other companies require its independent contractor workers who do not have Australian citizenship to inquire a VEVO check independently and upload the result to them as one of the requirements to register on their platform.
To check your visa conditions, you can head to the Department of Home Affairs website and check visa conditions online. In addition, you can also download an official app called myVEVO in the Apple App Store or Google Play Store.
This application also allows visa holders to view and email their visa details which can be used to register as rideshare drivers or food delivery partners.